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Conflict Management Masterclass – 27.03.14. Sign up today!

Conflict to Collaboration: Minimising Destructive Behaviour in Organisations Conflict can bring out the worst in people and when nothing is done to effectively resolve such matters; it can be the fuel to elicit stressful working environments. Consequently, individuals and organisations can become entangled in a negative climate of fear which can end up being very […]

Emotional Intelligence: Improving the way you manage yourself and others

Daniel Goleman has defined Emotional Intelligence (EI) as ‘the capacity for recognizing our own feelings and those of others, for motivating ourselves, and for managing emotions well in ourselves and in our relationships’. That sounds great – but what does it actually mean? If you imagine IQ as representing ‘the tip of the iceberg’, EI […]

Coping with a Personal Crisis at Work

Shelly Rubinstein, MD of Impact Consulting Psychologists was interviewed about her thoughts, as a Chartered Psychologist, on how to cope with big personal issues at work for a Financial Times article in July 2013. It is inevitable that at some point, personal matters, such as bereavement, an ill relative, personal medical worries or divorce will […]

Sustainable Development: 10 Years of Action Learning

A Learning Set developed as part of an NHS programme has been running for an astonishing 10 years! The ‘Gateway to Leadership’ programme was designed to bring successful leaders from other sectors into the NHS. “Having started our Action Learning Set (ALS) not fully understanding its concept or recognising its value, we are now 10-years […]

Teams need Time to be Creative

Shelly Rubinstein was interviewed in May 2013 for an article due to be published in HSBC’s Trade Radar magazine. The interview was based on how to help a new team gel quickly and foster creativity. Whilst there might be some urgency to get the team down to work in order to produce results, the team […]

Playground Behaviour at Work

Bullying has become a hot topic in recent years and cases are beginning to be taken a lot more seriously with the recognition that it is no longer an issue experienced only in the school playground. For example, the BBC’s Respect at Work review (May, 2013) and the Britain’s got Bullies event (June, 2013) demonstrate […]

‘Fighting your corner is easy – if you are used to it.’

On Monday 18th March 2013, Shelly Rubinstein featured in an article by Rhymer Rigby in the Financial Times, Careerist column. The article was based on a recent interview with Shelly about standing up for yourself at work and targets why people struggle with this and what they can do to address the problem. As pointed […]

Mediation and Managing Conflict in the Workplace

Individuals and organisations are currently facing enormous and, at times, unprecedented changes. Effective change management skills are crucial to supporting people through transitions which may highlight performance issues. Conflict may result and be a challenge for managers who have not had development in dealing with this area. When individuals and services face competitive arenas, there […]

Enabling change at MEPC

We have been working closely with MEPC who manage some of the UK’s best known commercial property, with seven Business Estates set in prime locations throughout the UK. Together they provide over 7 million square feet of high quality space for more than 1,000 organisations, employing over 16,000 people, with a £660 million portfolio. We […]

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