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13th March 2013

Enabling change at MEPC

We have been working closely with MEPC who manage some of the UK’s best known commercial property, with seven Business Estates set in prime locations throughout the UK. Together they provide over 7 million square feet of high quality space for more than 1,000 organisations, employing over 16,000 people, with a £660 million portfolio.

We have been providing Executive Coaching and Team Development at Birchwood Park, Warrington which is home to 150 companies and over 5,000 people from large blue chip organisations to new start-ups. We have been working with the Managing Director Jonathan Walsh to enable him to realise his vision of the workplace being more than a building.

“We support business success by providing the best working environment, in the best connected location. Cafes serving Starbucks, outdoor boot camps, Summer BBQ’s and allotments”.

He has valued the Executive Coaching that has supported and challenged him on this journey.

In Glasgow, we have been working with Scotland’s largest and most established Business Estate, Hillington Park. Here we engaged with the senior team to diagnose how effectively they were working together using the Myers-Briggs Type Indicator (MBTI) Step 2 which helped to identify their preferences. We provided a picture of the balance of styles in the team. Each manager received individual feedback and a coaching session resulting in a development plan; this linked to their Employee Performance review. Subsequently, there was a workshop, where the cohort examined team styles and objectives. Building on the individual feedback, managers shared the data to improve communication.

They described a range of communication styles including their own, based on the Myers Briggs Type Indicator (MBTI).

• Telling others what kind of information they need.
• Asking others what they need.
• Monitoring their responses when other styles dominate.
• Realising the motivations of others when they use their own communication styles.

Positive Change

We conducted follow-up sessions after 3 months and 6 months and found that team dynamics were much improved and long standing staff members had increased levels of motivation. There had been some changes in employees which had been galvanised by the coaching and workshop process; these were welcomed as positive developments. The Chief Executive Rick de Blaby has asked us to extend the work company-wide.

This is a vote of confidence in Impact Consulting Psychologists.