Impact Consulting were published in January 2010’s Health Service Journal Publication. If you subscribe to the HSJ take a look at the issue published 7th January 2010 (page 19) which features an article written by Impact Consulting; Conflict to collaboration: minimising destructive behaviour in the NHS.
We have received some fantastic feedback on this article and would be delighted to send you a copy. Please just drop a line to Allison and we will send you this interesting paper on this important issue.