Skip to main content
5th July 2011

Strengthening our resilience using positive psychology

We recently worked with the sales management team of a worldwide electronics and manufacturing company. Our client wanted to provide development for their sales managers to help them work together more effectively in a more emotionally intelligent way. Emotional Intelligence is our ability to recognize and regulate emotions in ourselves and in others. Higher levels of emotional intelligence have been shown to improve effectiveness for individuals and teams.

The client also wanted us to give managers tools they could use to strengthen their resilience. Impact Consulting worked with the team to help them to recognize their behaviour under pressure, and develop strategies to respond in the most effective way. We used a number of techniques to help managers question the way they see things, and turn their perception around to be more positive.

The workshop was extremely successful and the team reported a renewed energy and enthusiasm going forward, ready to face any challenges ahead.